Start your journey
Grow your career as we grow. Join the team that's transforming business automation across East Africa.
“We put our people first.” It’s something a lot of companies say, but not a lot of companies do. Here at Tier Data, it’s our most important core value. We believe when we place a high value on our team’s happiness, work/life balance, and professional development, everybody wins – clients included.”
Job Title: Marketing Intern
Job Type: Internship (6 months)
Location: Nairobi, Kenya
About Us
Tier Data Limited is a fast-growing IT services provider and a member of Centum Group. Established in 2015, we specialize in delivering IT systems integration services to medium-sized businesses facing expansion challenges. Our goal is to be our clients’ preferred IT firm in navigating the complex IT landscape. We’ve successfully deployed over 100 technological innovations, serving more than 10,000 users across 200+ projects in the East African region.
Job Summary
We are seeking a creative and driven Marketing Intern to join our team. This role is ideal for a recent graduate passionate about marketing and technology. As a Marketing Intern, you will work closely with our Marketing team to support brand awareness initiatives, lead generation campaigns, and content development efforts. You will gain hands-on experience in B2B marketing strategy and execution within the IT services and SaaS environment, contributing to meaningful projects that help shape the customer journey.
What You’ll Do
- Campaign Support: Assist in planning, coordinating, and executing integrated marketing campaigns, including digital advertising, social media promotions, email outreach, and event participation.
- Content Creation: Contribute to the development of marketing collateral (e.g., blog posts, social media updates, case studies, whitepapers) that highlight our solutions’ value propositions.
- Market Research: Conduct competitor and industry research to identify market trends, customer needs, and potential areas for differentiation.
- Analytics & Reporting: Help track, measure, and report on key performance indicators (KPIs) such as lead quality, campaign ROI, website traffic, and engagement metrics.
- Brand Consistency: Support the maintenance of a cohesive brand voice and visual identity across all communication channels and products
Qualifications
- Recent graduate or final-year student in Marketing, Business Administration, Communications, or a related field.
- Strong written and verbal communication skills, with the ability to adapt messaging to various audiences.
- Proactive and willing to collaborate with cross-functional teams, including Sales, Design and Customer Success.
- Detail-oriented with the ability to manage multiple projects simultaneously.
- Basic understanding of digital marketing tools, content creation, and marketing automation platforms is advantageous.Enthusiastic about technology and its application in business.
What We Offer
- Hands-on experience in B2B marketing within the IT sector.
- Mentorship from experienced professionals.
- Potential for a full-time position upon successful completion of the internship.
How to Apply
Interested candidates are invited to submit their resume and cover letter to info@tierdata.co.ke with the subject line ‘Marketing Intern Application – [Your Name]’.
Tier Data Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Internship (6 months)
Location: Nairobi, Kenya
About Us
Tier Data Limited is a fast-growing IT services provider and a member of Centum Group. Established in 2015, we specialize in delivering IT systems integration services to medium-sized businesses facing expansion challenges. Our goal is to be our clients’ preferred IT firm in navigating the complex IT landscape. We’ve successfully deployed over 100 technological innovations, serving more than 10,000 users across 200+ projects in the East African region.
Job Summary
We are looking for a proactive and customer-focused Customer Success Intern to join our team. This role is designed for fresh graduates eager to build a career in client support and success management. As part of our Customer Success team, you will learn how to build and maintain strong client relationships, ensuring that customers derive maximum value from our solutions.
What You’ll Do
- Client Onboarding: Assist in configuring, training, and guiding new clients through initial platform setup and best practices for solution adoption.
- Ongoing Support: Respond to client inquiries, troubleshoot basic issues, and escalate complex problems to relevant technical teams for prompt resolution.
- Customer Feedback: Gather, document, and analyze feedback on product features and user experience to inform product improvements and enhance customer satisfaction.
- Relationship Building: Collaborate with account managers and senior Customer Success specialists to identify upsell and cross-sell opportunities that align with client objectives.
- Resource Development: Help create and maintain user guides, FAQs, training videos, and other resources that empower clients to maximize platform usage.
Qualifications
- Bachelor’s degree in Business Administration, Information Technology, Communicatons or a related field.
- Clear, professional, and empathetic communication abilities to engage with clients and internal stakeholders.
- Detail-oriented and proactive in identifying solutions to customer challenges.
- Ability to work collaboratively in a team and independently when required.
- Interest in customer success, IT solutions, and SaaS platforms.
- Familiarity with CRM tools and support systems is a plus.
What We Offer
- Hands-on experience with industry-leading SaaS and IT solutions.
- One-on-one mentorship and training from seasoned Customer Success professionals.
- Opportunities for career growth, including potential full-time employment upon internship completion.
How to Apply
Interested candidates are invited to submit their resume to careers@tierdata.co.ke with the subject line ‘Customer Success Application – [Your Name]’.
Tier Data Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-Time
Location: Nairobi, Kenya
About Us
Tier Data Limited is a fast-growing IT services provider and a member of Centum Group. Established in 2015, we specialize in delivering IT systems integration services to medium-sized businesses facing expansion challenges. Our goal is to be our clients’ preferred IT firm in navigating the complex IT landscape. We’ve successfully deployed over 100 technological innovations, serving more than 10,000 users across 200+ projects in the East African region.
Job Summary
We are looking for a highly creative and self-driven Graphic Designer to join our team. This role requires a professional who thrives in both communication and product design and has the versatility to use design tools for quick turnarounds and detailed work. You will support the marketing and product teams by creating innovative designs for marketing campaigns, communication materials, and SaaS product interfaces.
The ideal candidate has experience working in a fast-paced professional environment, a strong portfolio showcasing results-driven work, and the ability to go above and beyond in delivering creative solutions.
Key Responsibilities
- Conceptualize and design communication materials for sales and marketing campaigns, including brochures, presentations, banners, and social media graphics.
- Collaborate with the product team to design SaaS product interfaces and user-friendly experiences.
- Use tools like Canva, Figma, or Adobe Creative Suite to deliver high-quality designs efficiently.
- Innovate and propose new ideas to enhance the visual appeal of marketing and product materials.
- Manage multiple projects simultaneously and deliver on time without compromising quality.
- Stay updated on design trends and proactively incorporate them into your work.
- Work independently to deliver results aligned with business goals while seeking minimal oversight.
- Assist in developing the visual identity of new SaaS solutions and IT services.
Qualifications
- Bachelor’s degree or diploma in Graphic Design, Visual Arts, or a related field.
- 2-3 years of experience in a design role with a demonstrated ability to work in a professional environment.
- Proficiency in tools like Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, Figma, and other design software.
- Proven experience in both communication design (e.g., marketing campaigns, event branding, digital media) and product design (e.g., UI/UX for SaaS platforms).
- Strong portfolio showcasing a diverse range of work, including marketing campaigns, product designs, and innovative projects.
- Ability to balance creativity with practical execution and align work with business objectives.
- Self-driven, proactive, and capable of managing projects with minimal supervision.
- Excellent communication and organizational skills, with attention to detail.
What We Offer
- A collaborative and innovative environment where creativity is valued.
- Opportunities to work on impactful projects that shape the future of IT and SaaS solutions.
- A platform to grow and refine your skills in a supportive team.
How to Apply
Interested candidates are invited to submit their resume, cover letter, and portfolio to careers@tierdata.co.ke with the subject line ‘Graphic Designer Application – [Your Name]’.
Tier Data Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Tier Data is a place to grow
Tier Data is rapidly growing, both organically and by bringing in like-minded IT service providers. We’re building a network that can provide exceptional levels of service to our clients.
Even as we grow, we’re keeping it small. You’ll work in smaller, fast-paced teams – making a difference to our clients and our company, every day. When you’re ready to grow your career, we have a place for you at Tier Data.
Best-in-class benefits
Paid vacation
Our base for all employees.
Sales referral program
For all employees, not just sales. Yes, for real.
Competitive insurance
Including vision and dental, disability, and life insurance options.
Performance bonuses
Company wide. Do great work, be rewarded for it – it’s that simple.
Company holidays
Two weeks worth every year. Including your birthday, of course.
Pension Plan
Tier Data provides competitive company matching to help you save.
Training & education
Internships, reimbursement for certs, a leadership training track, and more.
Fun events
Happy hours, get-togethers, and other fun events with the team.
Come on board! Learn more about Tier Data
Tier Data is a fast growing ICT solutions company for established and fast-growing SMEs alike around East Africa. Learn who we are and why we are different.
